Challenges associated with online exams and how AI is solving it

Virtual or online hiring has become a popular choice for recruitment among recruiters and candidates. Virtual hiring refers to hiring candidates remotely without face-to-face interaction between the recruiter and the candidate. Automation software facilitates conducting the entire hiring process, from application screening to candidate onboarding, virtually.

How virtual hiring works

An effective virtual hiring process goes through the following steps:

• Acquire the hiring software:

  A hiring platform like HirePro is required to manage the virtual hiring process. Hiring platforms have different features like video interviewing, online assessments, application tracking, recruitment chatbots, virtual event management tools and more.

  You will need to compare the features of different hiring software options available and choose the one that can be customised to your needs.

• Host a virtual event:

  Virtual events that are informative and interactive help you give the candidates an insight into your organisation. You can highlight aspects such as the company culture, how the company works and the recruitment process.

• Application tracking and candidate screening:

  The hiring software tracks all the applications and screens candidates through an automated platform to provide a shortlist of candidates who are the best fit for the role.

• Conduct online assessments:

  Candidates’ aptitude and technical skills can be evaluated by conducting online assessment tests.

• Virtual interviews:

  Hiring platforms facilitate virtual interviews where the candidate can appear before an interview panel from remote locations. Virtual interviews help recruiters assess the communication skills and other competencies of candidates. Many organisations select the candidate through the online hiring process; some companies conduct an in-person interview to make the final decision.

• Onboarding:

  HR professionals can onboard candidates remotely through the platform. They can collect the required documents, verify the documents, send welcome emails, etc., through the platform.

Challenges associated with online exams

Online exams, however, are ridden with shortcomings such as the following:

• Unfamiliarity with the tool:

  The candidate may not be comfortable using the hiring platform for the online examination because of limited technical exposure.

• Technical issues:

  Online examinations are vulnerable to technical problems like connectivity issues, computer malfunctions, etc., leading to erroneous results.

• Cheating concerns:

  Cheating in online exams is quite common. Students can cheat through unauthorised collaboration, using external sources, plagiarism, impersonation, etc., to answer online exams.

• Detecting cheating:

  Detecting if a candidate is cheating or not can be quite difficult in an online exam because they may use sophisticated methods, like screen-sharing, to cheat.

• Security issues:

  Remote proctoring methods are used in online examinations. These methods can compromise the privacy of sensitive information about candidates.

The good news is that AI-based hiring platforms can overcome most of these challenges and provide a seamless candidate experience.

How AI overcomes the challenges of online exams

• Reduces risk of impersonation:

  AI technologies facilitate biometric techniques, like face and voice recognition, which reduce the risk of impersonation.

• Detects cheating:

  The AI algorithms track a candidate’s behaviour for the entire duration of the online exam. They can identify suspicious behaviour like keyboard clicks and abnormal eye movements to detect potential cheating. They provide alerts to the exam administrators, who can take the required action.

• Ensures original content:

  AI-based tools can be used to detect plagiarism in the content. This helps verify whether candidates have provided original answers or whether they are plagiarised.

• Reduces instances of cheating:

  AI algorithms can be customised to create unique questions for each candidate to prevent cheating.

• Technical support through chatbots:

  AI-based chatbots are used to provide technical support to candidates to provide them with timely solutions for overcoming any technical difficulties they might be facing.

Conclusion

AI-based platforms are a win-win solution for both recruiters and candidates! While they offer a seamless exam experience to candidates, they reduce issues like cheating, security compromises, etc. for recruiters.

There are several options for recruiting software available for conducting online examinations. HirePro is one of the leading hiring platforms available. It helps businesses complete the end-to-end recruitment process seamlessly. It can be customised to your specific hiring needs. This platform automates hiring processes, boosting their speed and accuracy and thereby providing a great candidate experience while also saving time and resources for recruiters.