5 Ways AI Is Helping HR in India
Business leaders around the world are struggling with how to make best use of artificial intelligence. At the recent SHRM India Annual Conference & Expo 2023 in Delhi, HR technology companies shared how they’re already using AI.
Essentially, AI is the ability of a computer system to perform tasks that are normally done by humans. In the last few years, many new technologies have started performing work that humans have historically done, such as software programs that match job descriptions with resumes.
While some experts say such programs can’t strictly be called AI because the system isn’t “thinking” for itself, but rather being pre-fed keywords that it identifies to produce a certain result, the implications of AI in the workplace are far-reaching.
The AI game was upped last year after the launch of OpenAI’s ChatGPT, which harnesses generative AI to interact with users in a chat-like format. This large language model—and others, such as Google’s Bard—relies on an existing body of available general intelligence to create new content. ChatGPT can generate resumes, write essays, create images, and even build charts and tables.
“Essentially, generative AI is giving us a ready-made brain; all we need to do is use that brain in a very good way,” said Mridul Kumar, senior vice president of products at HirePro, a virtual hiring and assessment platform in Bengaluru.
